Terms of Service

Last Updated: June 28, 2025

By accessing or using our services—including but not limited to AI/ML models, software tools, APIs, cloud services, and websites—you agree to comply with and be bound by these Terms of Service.

1. Acceptance of Terms

By using our Services, you confirm that you:

  • Are at least 18 years old (or the legal age in your jurisdiction)
  • Have the authority to accept these terms on behalf of yourself or your organization
  • Will comply with all applicable laws and ethical guidelines

2. Description of Services

KeshavVDA Labs provides:

  • AI/ML models (including natural language processing, computer vision, and predictive analytics)
  • Developer tools & APIs for integration into third-party applications
  • Consulting & custom solutions in AI, data analytics, and software development

We reserve the right to modify, suspend, or discontinue any part of our Services without notice.

3. User Responsibilities

You agree to:

  • Use the Services lawfully and ethically
  • Not engage in fraud, hacking, spamming, or malicious activities
  • Not reverse-engineer, decompile, or exploit vulnerabilities in our Services
  • Not use AI models to generate harmful, misleading, or illegal content
  • Provide accurate information and update it as necessary

AI/ML-Specific Restrictions

You may not use our AI models to:

  • Generate deepfakes, misinformation, or abusive content
  • Exploit biases in AI for discriminatory purposes
  • Automate decisions that may cause legal or physical harm

Compliance with OECD AI Principles, EU AI Act, or other relevant frameworks is required where applicable.

API & Developer Terms

  • Rate Limits: Abuse (e.g., excessive API calls) may result in throttling or suspension
  • Data Ownership: You retain rights to input data, but we may use anonymized data for model improvement
  • Security: Do not expose API keys publicly; report vulnerabilities to us immediately

4. Intellectual Property

  • All software, models, algorithms, and content provided by KeshavVDA Labs are owned by or licensed to us
  • You may not reproduce, distribute, or create derivative works without explicit permission
  • For open-source components, follow their respective licenses

5. Privacy & Data Security

Your use is also governed by our Privacy Policy, which outlines:

  • How we collect, store, and process data
  • Compliance with GDPR, CCPA, or other privacy laws (if applicable)
  • Data Retention: We may store logs for security and improvement but will delete personal data upon request (where legally required)

Security Measures

  • Encryption: Data in transit (TLS) and at rest (AES-256)
  • Access Controls: Strict internal policies for data handling
  • Breach Notification: We will notify affected users if a data breach occurs (as required by law)

6. Payments & Refunds (If Applicable)

  • Fees for paid Services will be clearly stated
  • Subscriptions auto-renew unless canceled
  • Refunds: Generally non-refundable, except where required by law
  • We may change pricing with 30 days' notice

7. Termination

We may suspend or terminate your access if you:

  • Violate these ToS
  • Engage in fraud, abuse, or illegal activity
  • Pose a security risk to our Services

8. Disclaimers & Limitation of Liability

  • No Warranty: Services are provided "as-is" without guarantees of accuracy or uptime
  • AI Limitations: Models may produce inaccurate, biased, or unexpected outputs—use at your own risk
  • No Liability for Indirect Damages: We are not liable for lost profits, data breaches (unless due to our negligence), or third-party misuse

9. Governing Law & Dispute Resolution

  • Governing Law: India
  • Disputes: First attempt mediation; unresolved disputes go to arbitration/courts in New Delhi

10. Changes to Terms

We may update these ToS. Continued use after changes constitutes acceptance. Major changes will be notified via email or website announcements.

11. Contact Us

For questions or legal notices:

Email: legal@keshavvdalabs.in
Address: [Your Physical Address]